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Privacy policy

1. General Terms

Your privacy is important to us. It is Tasman Sauna's policy to respect your privacy regarding any information we may collect from you across our website, and other sites we own and operate.

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification.

We don’t share any personally identifying information publicly or with third-parties, except when required to by law.

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.

Please note, when providing your email and phone details you are giving Tasman Saunas permission to contact you on these channels at any time, until you decide to opt out of communications. This includes and is not limited to email, text and phone communications.

This policy is effective as of 01 August 2023.

2. Content Sharing Terms and Conditions

By letting us share your awesome photos featuring our Tasman Saunas products, you're agreeing to our Terms and Conditions. This means we can show off your photos on our social media platforms (like Instagram, Facebook, and Pinterest), website, and other cool marketing channels. You're granting us a non-exclusive, perpetual, and totally rockin' license to use your photos in these ways.

We're always on the lookout for amazing content, so our Tasman Saunas marketing team and authorized partners might pick your photos from third-party platforms (we call it "user-generated content") to promote our products. And guess what? You don't have to buy anything from us to contribute to our media and marketing greatness!

So, what are you agreeing to, you ask? Well, by giving us the green light, you acknowledge that your photos might appear in our advertising materials. You still own the rights to your photos, but you're giving us the go-ahead to use them on our website, in our ads, and other rad promotional stuff without paying you or bugging you for permission every time.

We might get creative with your photos too, like adding filters, cropping, or turning them into mind-blowing art. We'll decide what looks the coolest.

But hey, we respect your content. If we decide not to use it or if we remove it from our media and marketing, don't get bummed. It's just how the cookie crumbles sometimes.

And guess what? You won't be raking in the cash for us using your photos. Sorry, no payment or fancy rewards here. You're doing it for the love of sharing awesome stuff with the world.

Oh, and one more thing. We might also use your first name, image, or other details to give you props when we showcase your photos on our website. But don't worry, we'll only use the personal info you provide for posting your content, unless you tell us otherwise. By agreeing to these Terms and Conditions, you're cool with us handling your personal details as described in our Privacy Policy.

Now, before you go, we need to make sure you're the real deal. So, by giving your consent, you're telling us that you own the rights to the photos or have all the necessary permissions to let us use them. And hey, you better be at least 18 years old. We're not messing around with legal stuff here. Oh, and moral rights? Yeah, you're waving those goodbye too, just so we're all clear.

By saying yes to our terms, you're also saying it's okay for us to upload your photos to our Image Bank. It's like a secret stash on our website that cool cats like the press and online bloggers can access and download. And hey, if they want to share your photos on their social media, websites, or even in their fancy publications, that's on them, not us.

Just a heads up, though. If your photo ends up on a third-party site and you want it taken down, you have to talk to the third party directly. We can't control what they do, but we got your back on our own turf.

If you change your mind and don't want us to share your photos on our social media channels, just shoot us an email. We'll handle your request and remove your content from our marketing awesomeness within a reasonable timeframe.

So, let's make some magic happen together and show the world how incredible your Tasman Saunas photos are!

3. Social Media Competitions

Please note, all competition winners must be Australian or New Zealand citizens, currently living in either country. In the event that you are the recipient of one of our prizes, we will make every effort to contact you to ensure you receive your prize in a timely manner.

From time to time we will giveaway vouchers giving dollar or percentage discounts to be redeemed at Tasman Saunas. Please note, these are not exchangeable for cash or other prizes and must be redeemed at Tasman saunas. Minimum purchase threshold of $5,000 applies.

With many of our competitions, winners will be chosen at random, using third party random generator tools. Note, Tasman Saunas reserves the right to pick winners at discretion on occasion to ensure fairness. This may be to prevent the same person winning back to back competitions on our social media platforms.

Winners of giveaways still need to pay freight and installation costs at their own expense.

4. Refer a Friend Offer

To be eligible to redeem a refer a friend offer, you must be a current customer of Tasman Saunas. Your prize will be sent once full payment has been made by the referred party and once the order has been received by the third party. This is non-transferable and resale is prohibited. This cannot be exchanged for cash. Minimum purchase threshold of $5,000 applies.